Remote Maintenance using TeamViewer: Fast Online Help from our Customer Service Team
TeamViewer is a free desktop sharing program that allows our technicians to access your system and fix faults quickly and immediately.
Our customer service team can assist you directly and conveniently via an Internet connection using the TeamViewer software. Our team can maintain your systems and fix faults and problems promptly by remotely accessing your systems online.
TeamViewer is a desktop sharing program. This means that our technicians can view your PC directly to locate faults with your measuring equipment. You schedule an appointment with us by telephone so that you can establish a TeamViewer connection with us via a secure Internet server. We then perform remote maintenance on your traffic monitoring systems online.
You retain full control during the appointment: The service technician can only access your systems and the affected programs with your express consent and you can follow every step of the process. Your computer and your saved data remain fully protected.You can download TeamViewer from our website with just a few clicks. If you would like to take part in a TeamViewer session with one of our technicians, please call us. Our customer service team is available on weekdays from 8:00 to 16:00.
- Fast: Our technicians identify and resolve problems directly on your computer.
- Free: Download the TeamViewer software for free.
- Secure: Your computer and your data remain protected from unauthorized access during the remote maintenance session.
Fields of Application
- Traffic monitoring: Faster back-office access to systems and programs for speed measurement and red light monitoring.