Returns, repair and maintenance of your measurement systems
Our service team will be happy to assist you with the maintenance, servicing or repair of your measurement stations or systems directly on site or at one of our service locations.
Maintenance, servicing and repairs are essential for trouble-free operation of measurement stations and traffic monitoring systems. Our service technicians are on the road near you, taking care of your measurement stations and quickly rectifying faults. Our service teams at our service locations throughout Germany maintain and repair your measuring systems for traffic monitoring. You can conveniently request appropriate maintenance, repair or return of loaned measurement systems online using the return form for 1-3 or for more than 3 measurement systems. You benefit from faster processing and coordination.
How does the return process work?
Enter your personal data, information about your measurement systems and your service request in the return form (1-3 measurement systems, more than 3 measurement systems). Mandatory fields are marked with an "*". A detailed description of the facts and detailed information of the measurement systems helps us to quickly allocate them and thus shorten processing times. A member of the Service team will then contact you to discuss the return shipment. This can be done in person at our location, by parcel service or courier according to your wishes.
During this process you will receive a return certificate for future reference. This certificate also serves as an accompanying document for your shipment. A further letter or additional information is then no longer required.
Please ensure the equipment is packaged securely to avoid damage during transportation. Please ensure that the delivery includes all specified accessories such as lenses or cables.
As soon as we receive the goods, we will start processing your request and inform you of the next steps.