You can find the serialnumber of your camera on the type label. The type label is positioned next to the other ports of your device. You can see the serialnumber below the productname of your device. Use your individual serialnumer to get the suitable software and updates for your camera.
You can find your USB cable together with your camera in the packaging. Below the packaging as itself you can find a slipcase which includes also the cable. Take it from there and connect the cable by using the quick-start-guide with your computer.
You can find all the current updates for your software on this website. By sending us a request for your personal download-password you can get the suitable updates. For any questions or problems please do not hesitate to contact us.
The new USB 3.0 interface enables you to transfer your data considerably faster than before. For the right performance your computer should also have an USB 3.0 interface.