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FAQ (Frequently Asked Questions) to PROGRES GRYPHAX®
On the following pages, we have compiled important questions & answers on a wide range of subjects.
Have a look at your FAQ.
Maybe you can find the suitable answer to your question.
Otherwise you can contact our support-team for any help: progres.os@jenoptik.com or by phone +49 3641 65-3984
General
Where can I find the serial number of my camera?
You can find the serial number of your camera on the type label. The type label is positioned next to the other ports of your device. You can see the serial number below the product name of your device. Use your individual serial number to get the suitable software and updates for your camera.
Where can I find the USB cable for my camera?
Where can I get the current updates for my software?
Which advantage do I have by using the USB 3.0 interface?
Information to Microscope Cameras and Software:
Do you have any questions? Please contact us for advice.
Sales & Support - Microscope Camera
+49 3641 65-4143
+49 3641 65-2144